faq
Frequently asked questions
What is Odisha Desi Haat?
Odisha Desi Haat is an impact-led digital marketplace that connects organised rural producer groups from Odisha with wider markets. It enables consumers and institutions to access authentic, responsibly sourced products while ensuring transparent and fair market linkages for farmers, artisans, and women-led collectives.
What kind of marketplace is Odisha Desi Haat?
Odisha Desi Haat operates as a producer-first marketplace focused on indigenous foods and rural products. It combines e-commerce with impact-driven sourcing, supporting both retail customers and bulk or institutional buyers through a structured, transparent, and traceable supply ecosystem.
Who runs Odisha Desi Haat?
Odisha Desi Haat is managed by a professionally structured organisation working closely with producer groups, development partners, and ecosystem stakeholders. The platform is designed to function independently while aligning with broader rural livelihood, sustainability, and ethical commerce objectives.
What products are sold on Odisha Desi Haat?
The platform offers a curated range of indigenous food products and rural produce from Odisha, including grains, millets, spices, honey, oils, and GI-tagged items. Products are sourced directly from verified farmer groups, SHGs, and producer organisations.
Are products authentic and indigenous?
Products listed on Odisha Desi Haat are sourced from identified rural producer groups and communities practicing traditional and region-specific production methods. Emphasis is placed on local origin, ethical sourcing, and preserving indigenous knowledge systems wherever applicable.
Does Odisha Desi Haat support FPOs and SHGs?
Odisha Desi Haat actively works with Farmer Producer Organisations and women-led Self Help Groups by enabling market access, visibility, and fair pricing. The platform is structured to integrate organised producer collectives rather than individual intermediaries.
How does Odisha Desi Haat ensure quality and traceability?
Quality is ensured through defined onboarding processes, basic compliance checks, and producer-level documentation. Traceability is maintained by linking products to known producer groups and regions, allowing buyers to clearly understand sourcing origin and production context.
How do I place an order on Odisha Desi Haat?
Orders can be placed directly through the Odisha Desi Haat website by selecting products, adding them to the cart, and completing checkout. Bulk or institutional buyers can submit requirements separately through the dedicated quote or enquiry pages.
Does Odisha Desi Haat deliver across India?
Odisha Desi Haat supports delivery to most serviceable locations across India. Shipping timelines and availability may vary depending on product type, quantity, and destination, with details shared during checkout or order confirmation.
Are payments on Odisha Desi Haat secure?
All payments on Odisha Desi Haat are processed through secure payment gateways that support multiple payment options. Customer transaction data is protected using standard security protocols to ensure safe and reliable online payments.
What is the return or replacement policy?
Odisha Desi Haat follows a clear return and replacement policy based on product condition and order issues. Eligible requests related to damage, defects, or incorrect items can be raised within the specified timeframe mentioned on the policy page.
Where can I see Odisha Desi Haat’s impact metrics?
Impact metrics such as producer participation, women supported, and regional coverage are displayed on the Live Impact Counters section of the website. These figures provide a transparent view of the social and economic outcomes enabled through the platform.